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  1. The Edinburgh Dungeon - One of Edinburgh's "Must-See" attractions
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Why am I booking into a time slot?
  • What payment cards do you accept for an online booking?
  • What if I'm running late for my time slot?
  • I have received an error message when making a booking, what should I do?
  • I'm unsure if my booking has been successful, what do I do?
  • I may have two bookings, what do I do?
  • I've booked the wrong tickets, what should I do?

I may have two bookings, what do I do?

Please check your emails including your junk or spam folders to check to see if you have received two separate email confirmations with individual reference numbers.

If you have please contact us via Live Chat or send a message via our Facebook page and a member of the team will assist further.

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Related articles

  • How do I contact you with a guest enquiry?
  • I'm unsure if my booking has been successful, what do I do?
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