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  1. The Edinburgh Dungeon - One of Edinburgh's "Must-See" attractions
  2. About Us
  3. Contacting Us

Articles in this section

  • Can I contact you via Live Chat?
  • How do I contact your Customer Services Team?
  • How do I give feedback on my visit or experience?
  • I have a Press & Media enquiry, who can I contact?
  • Where is your head office?
  • Are you able to offer charity donations or raffle prizes?

Can I contact you via Live Chat?

Yes, we offer Live Chat (subject to availability) Monday - Friday, 9am - 4pm

When Live Chat is available, you will see a "Chat" button in the bottom corner of the screen when you are accessing our Help Centre here.

If chat is not available, please send a message via our Facebook page and a member of the team will assist further.

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Related articles

  • How do I contact your Customer Services Team?
  • Can I change the date/time of my booking?
  • Can I pre-book online with my 2 for 1/promotional voucher?
  • How do I use my Kellogg's Grown Ups Go Free voucher online?
  • How do I make a card payment for my school/group booking?
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