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  1. The Edinburgh Dungeon - One of Edinburgh's "Must-See" attractions
  2. Booking Help
  3. Booking Portal

Articles in this section

  • What is Booking Portal?
  • How do I access Booking Portal?
  • What can I change on my tickets using Booking Portal?
  • Is there a fee for changing the date/time of my tickets on Booking Portal?
  • Is there a maximum number of times I can amend the date/time of my tickets on Booking Portal?
  • How soon before my visit can I amend my time or date of entry on Booking Portal?
  • Can I change my visit time or date after my original visit time or date via Booking Portal?
  • Can I amend my tickets to an earlier time or date on Booking Portal?
  • I cannot see the date/time I want to move my tickets to on Booking Portal, what should I do?
  • Booking Portal says that it cannot locate my tickets/order, what should I do?

How soon before my visit can I amend my time or date of entry on Booking Portal?

You are able to make changes to your tickets right up until just before your current entry time.

The booking portal link will no longer allow you to see and amend your tickets once you have reached or passed your entry time

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Related articles

  • How do I access Booking Portal?
  • What is Booking Portal?
  • What if I'm running late for my time slot?
  • What can I change on my tickets using Booking Portal?
  • Is there a fee for changing the date/time of my tickets on Booking Portal?
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