How can we help?
Most asked questions
- Covid-19 Update - Temporary Closure
- How many people are on each tour?
- What is Booking Portal?
- Why am I booking into a time slot?
- Can I change the date/time of my booking?
- Do I get a discount by booking online?
- Can I pre-book online with my 2 for 1/promotional voucher?
- Do I need to pre-book with my Merlin Pass to visit The Edinburgh Dungeon?
- Covid-19 - Information for Schools with a School Trip Booking
- Can I contact you via Live Chat?
- How do I contact your Customer Services Team?