Booking Help
Helping with making & changing bookings
Booking Portal
- What is Booking Portal?
- How do I access Booking Portal?
- What can I change on my tickets using Booking Portal?
- Is there a fee for changing the date/time of my tickets on Booking Portal?
- Is there a maximum number of times I can amend the date/time of my tickets on Booking Portal?
- How soon before my visit can I amend my time or date of entry on Booking Portal?
Online Booking Help
- Why am I booking into a time slot?
- Does my carer ticket cover all attractions in my combination ticket?
- What payment cards do you accept for an online booking?
- What if I'm running late for my time slot?
- I have received an error message when making a booking, what should I do?
- I'm unsure if my booking has been successful, what do I do?