Booking Help
Helping with making & changing bookings
Booking Portal
- What is the Account Holder Portal?
- How do I access the Account Holder Portal?
- What can I change on my tickets using Booking Portal?
- How soon before my visit can I amend my time or date of entry on Booking Portal?
- Can I change my visit time or date after my original visit time or date via Booking Portal?
- I cannot see the date/time I want to move my tickets to on Booking Portal, what should I do?
Online Booking Help
- Why am I booking into a time slot?
- Does my carer ticket cover all attractions in my combination ticket?
- What payment cards do you accept for an online booking?
- What if I'm running late for my time slot?
- I have received an error message when making a booking, what should I do?
- I'm unsure if my booking has been successful, what do I do?