help centre home
Logo
back to website
  1. The Edinburgh Dungeon - One of Edinburgh's "Must-See" attractions
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Why am I booking into a time slot?
  • Does my carer ticket cover all attractions in my combination ticket?
  • What payment cards do you accept for an online booking?
  • What if I'm running late for my time slot?
  • I have received an error message when making a booking, what should I do?
  • I'm unsure if my booking has been successful, what do I do?
  • I may have two bookings, what do I do?
  • I've booked the wrong tickets, what should I do?

What if I'm running late for my time slot?

If you are running late, our team will endeavour to get your party on the next available tour, we are unable to guarantee entry if you miss your timeslot.


Please note the closing time advertised on our website is the last available tour of the day.

Book Tickets

Related articles

  • How long will I be in the Edinburgh Dungeon?
  • Are your rides currently available?
  • I've booked the wrong tickets, what should I do?
  • How many people are on each tour?
  • How do I contact you with a guest enquiry?
© Merlin Entertainments 2026 Privacy Terms and Conditions